2011–2012 Community Services Report


MusiCares provides a safety net of critical assistance for music people in times of need. MusiCares' services and resources cover a wide range of financial, medical and personal emergencies, and each case is treated with integrity and confidentiality. MusiCares also focuses the resources and attention of the music industry on human service issues that directly impact the health and welfare of the music community.

Over the past fiscal year, MusiCares served its largest number of clients to date providing more than $3 million in aid to approximately 3,000 clients.

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The Recording Academy established MusiCares in 1989 to provide the music community with a lifesaving safety net in times of need. We experience a great demand for the range of services we provide — from emergency financial assistance to addiction recovery resources, and this past year has been no exception. It is our ability to meet these increasing needs that speaks to the inherent generosity of music makers, from major artists to young industry professionals.

As you read our stories from the past fiscal year (Aug. 1 – July 31), please take a moment to reflect on the generosity of the exceptional supporters of MusiCares, and consider making a gift to help our ongoing work to provide a safety net of services for music people in need.

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Programs and Impact

Since its inception, MusiCares has developed into a premier support system for music people by providing innovative programs and services designed to meet the specific needs of its constituents.

The Health and Human Services staff at MusiCares often gets to hear the inspiring and sometimes bittersweet stories of our clients' lives after they've received our help. Since we work confidentially, we are not usually able to share these narratives.

However, from time to time, clients come forward and say, "I want to tell my story." We encourage you to take a moment to listen to just two of what are likely thousands of accounts of music people whose lives demonstrate the power of human determination in the face of challenges, and the ways in which MusiCares provides both hope and help.


Emergency Financial Assistance
The "heart and soul" of MusiCares is the Emergency Financial Assistance Program. With a commitment to providing help to those in need as quickly as possible, this program provides assistance for basic living expenses including rent, utilities and car payments; medical expenses including doctor, dentist and hospital bills; psychotherapy; and treatment for HIV/AIDS, Parkinson's disease, Alzheimer's disease, hepatitis C and other critical illnesses.

The Emergency Financial Assistance Program is open to music people who are able to document at least five years of employment in the music industry and/or who have credited contribution on six commercially released recordings or videos, and who can demonstrate proof of need. MusiCares operates toll-free phone lines serving all regions of the United States.

Over the last fiscal year, close to 2,500 clients were assisted and more than $2 million in aid was provided.

Personal attention and confidential care are given to anyone who contacts MusiCares. Professionally trained staff evaluate a situation, provide crisis intervention if needed and offer any appropriate referrals to local and national organizations. They review the financial assistance application and the approval process with the applicant. Clients are notified as soon as possible about the available resources, and approved financial assistance grants are paid directly to a third party or creditor to ensure proper use of the funds. In addition, MusiCares' staff negotiates lower rates with service providers or credits to stretch the value of financial resources.

Addiction Recovery Financial Assistance
MusiCares operates an addiction recovery program called the MusiCares MAP Fund, a leading force in the effort to identify and address the problems of addiction in our industry.

The MusiCares MAP Fund provides access to addiction recovery treatment and sober living resources for members of the music community regardless of their financial circumstances.

In fiscal year 2012, more than $1 million in addiction recovery resources were distributed on behalf of more than 260 clients.

Sober Connection
MusiCares provides addiction recovery support through its MusiCares Safe Harbor Rooms. Staffed by qualified chemical dependency and intervention specialists, MusiCares Safe Harbor Rooms offer a support network to those in recovery while they are participating in the production of televised music shows and other major music events. During fiscal year 2012, we served approximately 800 music professionals at concerts, award shows and other events across the country.

MusiCares provided a Safe Harbor Room at the following shows/events over the past fiscal year:

  • ACM Awards
  • ASCAP Expo
  • Bohemian Nights Festival
  • Bonnaroo Music Festival
  • CMA Awards
  • CMT Video Music Awards
  • Coachella Music Festival
  • GRAMMY Awards
  • Latin GRAMMY Awards
  • MusiCares Person of the Year
  • NAMM Convention
  • Sasquatch Music Festival
  • South by Southwest
  • Stagecoach Music Festival
  • Summerfest Music Conference
  • Sunset Sessions
  • Sunset Sessions Rock
  • Vans Warped Tour
  • Winter Music Conference

Vans Warped Tour Safe Harbor Rooms
MusiCares expanded its presence on the Vans Warped Tour in 2012. MusiCares and Vans Warped Tour partnered to hire two full-time consultants to represent MusiCares on the tour. One of our consultants was responsible for manning a MusiCares booth during the day, providing weekly video blogs, selling MusiCares merchandise and interfacing with band members to spread the word about our services. The other consultant provided outreach, ran 12-step meetings nightly and provided substance abuse interventions when needed. MusiCares staff joined the tour for several dates to provide additional support to the consultants and to the musicians performing.

MusiCares offers weekly addiction support groups for people in the music industry to discuss how to best cope with the issues surrounding the recovery process. These groups are free of charge and are currently offered weekly in Austin, Fort Collins, Co., Los Angeles, Nashville, New Orleans, Seattle, and New York. The MusiCares Sober Connectionprovides access to a database of individuals across the United States who are willing to take music people to recovery support meetings or provide phone support while on the road.

In the last fiscal year, we held more than 350 meetings in five cities around the United States.

In addition, a MusiCares Recovery Jam is held the last Monday of every month in the Gibson showroom next to The Recording Academy Texas Chapter office. The Jam takes the place of the meeting group once a month. Group members get to play in a sober environment without the strain and stress of their professional demands.

Healthy Essentials
MusiCares has developed a range of nationwide clinics, workshops and programs to address the health and wellness needs of music professionals. Clinics provide free preventative or diagnostic services to those without health insurance or the means to cover this type of expense. Workshops address a variety of subjects including financial, legal and substance abuse issues, as well as topics of concern to specific areas of the industry such as vocal and hearing heath. Our free clinics allow music individuals to receive a full spectrum of primary and preventative services provided by medical professionals on a regular basis around the country.

More than 95 dental and medical clinics, educational workshops and outreach events, reaching approximately 5,000 individuals, were held across the country last year.

Dental clinics are offered free of charge to our clients. Each client receives an oral examination, X-rays and a cleaning. Follow up care is provided, if needed, and covered by either MusiCares, the client or a combination of both. During fiscal year 2012, MusiCares offered approximately 30 dental clinics in various locations around the country. Most locations hosted multiple clinics throughout the year. In partnership with local and national organizations and dentists, we provided more than 800 clients with basic dental care completely free of charge. Through our innovative relationships with the Smiles/Mobile Dentists Program, American Mobile Dental, Matthew Walker Comprehensive Health Center, the Ben Massell Dental Clinic and several other dental providers, MusiCares was able to arrange for mobile dental teams consisting of a dentist, two hygienists, and a dental X-ray technician to set up the equivalent of a complete dental treatment office in either chapter office space or in American Federation of Musicians offices in cities across the country.

MusiCares clients receive necessary dental services in Memphis

The success of our Healthy Essentials programs ensures that music people receive valuable preventative services that so many cannot access on their own. MusiCares also advocates on behalf of the health of the music community with congressional leaders. Our plan is to expand these efforts annually so even more clients may receive quality and affordable healthcare.

Teen Substance Abuse Awareness through Music Contest
Three original music compositions that highlight the dangers and impact of drug and alcohol use were selected as the winners of the GRAMMY Foundation and MusiCares Teen Substance Abuse Awareness through Music Contest.

The composers of all three winning entries attended the 54th Annual GRAMMY Awards Backstage Experience on Feb. 10, 2012, during GRAMMY open rehearsal day that included performances by Tony Bennett, Bruno Mars, Bruce Springsteen, and Carrie Underwood. The day began with a special backstage tour including the history of the show, expert technical and production information, backstage routes for the artists, and Sir Paul McCartney's dressing room.

All three winners were invited to a catered lunch in a private suite while watching the afternoon performances and received recognition certificates and gifts from MusiCares, the GRAMMY Foundation and the National Institute on Drug Abuse.

Additionally, earlier in the day, MusiCares, the GRAMMY Foundation, NIDA, the Phoenix House and Amanda Raham (first place winner) were recognized and honored by the Los Angeles City Council and Councilman Richard Alarcon for the efforts made in his district for teens and their struggles with addiction.

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Community Feedback

I just wanted to drop you a note to tell you all how appreciative we have been for your help over the summer. Though my husband has been a musician for decades, we have never run into such slim opportunities for work as we did recently. Add our adoption to the mix and we were in financial ruins. I can't tell you how much your helping hand meant to us. We will forever be grateful…

— MusiCares Client
Emergency Financial Assistance

Thank you so very much for the generous financial help with our home mortgage, utilities and funeral expenses. This has been a very tough time for our family and helping us during the time of Jim's illness and hospitalization gave us so much less to worry about. I am so thankful for MusiCares.

— MusiCares Client
Emergency Financial Assistance

Your generosity was not only a Godsend financially, but you restored my faith in mankind and gave me hope for the future. MusiCares truly does care and words can't express my sincere gratitude.

— MusiCares Client
Emergency Financial Assistance

This card is so very long overdue. My gratitude to MusiCares is immeasurable. My daughter is approaching 90 days of sobriety. Her stay in inpatient treatment for 30 days was beyond what either of us could have dreamed. I participated during family week and learned so much. I feel so much more freedom to love my daughter without the continued desire to “fix” everything. You touched the lives of strangers. You saved the lives of strangers. You have earned a very special set of angel wings. Forever grateful…

— Mother of a MusiCares Client
MusiCares MAP Fund

I haven't been feeling well for years and decided, upon the urging of my wife, to attend the MusiCares Medical Clinic at Faith Family Medical Center. I had no idea that I was borderline diabetic, which was causing me to feel so exhausted all the time. I am now making some major lifestyle changes in order to get my health back. Thank you to MusiCares. This clinic could have saved my life!

— MusiCares Client
Medical Clinic Attendee

I had not seen a dentist in over 10 years. I simply couldn't afford the costs. Food, clothing and rent were priorities, my teeth were not. After receiving dental care through the recent MusiCares clinic, I can smile again. What an amazing feeling!

— MusiCares Client
Dental Clinic Attendee

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Fundraising Initiatives

MusiCares Person of the Year
On Feb. 10, 2012, MusiCares honored legendary singer/songwriter and 16-time GRAMMY winner Paul McCartney as the 2012 Person of the Year. The sold out star-studded tribute concert was MusiCares' biggest Person of the Year gala yet with an attendance of over 2,800 guests. The dinner and auction raised more than $6 million for MusiCares' health and human services programs.

The night was a celebration of McCartney's artistic achievements as well as his extraordinary philanthropic work. Cirque du Soleil's “Love ” cast opened the evening and introduced Paul McCartney's first performance of the night. Other tribute performers included Alicia Keys, Alison Krauss and Union Station featuring Jerry Douglas, Coldplay, Diana Krall, Duane Eddy, Foo Fighters, James Taylor, Katy Perry, Neil Young, Norah Jones, Sergio Mendes, and Tony Bennett. The evening was hosted by Eddie Izzard and closed with a second performance by McCartney.

MusiCares person of the Year, Paul McCartney, performs at the 2012 Person of the Year

MusiCares MAP Fund
The MusiCares MAP Fund Benefit Concert is held annually to generate funds for our addiction recovery services. The 8th annual MusiCares MAP Fund Benefit Concert was held May 31, 2012, at Club Nokia honoring Alice In Chains' Jerry Cantrell and senior consultant for Sony ATV, Neil Lasher.

The evening featured special performances by Heart, Billy Idol, Queens Of The Stone Age vocalist, Mark Lanegan, and Duff McKagan. Moby was the evening's DJ during the dinner hour. Alice In Chains closed out the evening with an acoustic set. Out of respect for our MusiCares MAP Fund clients, the event was alcohol-free.

Alice In Chains perform at the 2012 MusiCares MAP Fund Benefit Concert

Heart's Nancy Wilson and Ann Wilson perform at MusiCares MAP Fund Benefit Concert

GRAMMY Charity Online Auctions
Throughout the year, MusiCares benefits from our GRAMMY Charity Online Auctions, which feature exclusive VIP experiences and memorabilia presented in partnership with Kompolt at www.ebay.com/grammy and CharityBuzz at www.charitybuzz.com.

Rihanna signs items for the GRAMMY Foundation and MusiCares backstage during rehearsals for the 54th Annual GRAMMY Awards on Feb. 12, 2012

Highlights included the third annual "Black Friday" holiday auction, which launched the day after Thanksgiving and targeted the massive amounts of shoppers looking for deals on the biggest shopping day of the year.

MusiCares also brought one-of-a-kind VIP Experiences such as VIP concerts and meet-and-greets with Celine Dion and Barry Manilow along with a one-of-a-kind 3-city ride on the Vans Warped Tour Bus! Our auctions also featured exclusive music memorabilia signed by Adele, Foo Fighters, Paul McCartney, Katy Perry, Rihanna, Carrie Underwood and a very special costume worn by Elton John during his Super Bowl commercial.

Dave Grohl signs items during rehearsals for the MusiCares Person of the Year tribute to Paul McCartney held on Feb. 10, 2012

MusiCares 20th Anniversary Campaign
Last year, MusiCares has successfully completed its 20th Anniversary Campaign, raising $12.5 million. The campaign was launched in 2010 with a $5 million matching gift from the ELMA Music Foundation, and a significant gift from Olivia Harrison and the Material World Charitable Foundation in memory of George Harrison. Nearly 100 generous donors from across the music industry contributed to meet this match and help us ensure that MusiCares can continue to serve the needs of our community for many years to come. Thank you to all of our donors.

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Your Support

As our industry responds to current technological and economic shifts, the need to broaden and sustain our mission increases. Your help is more important now than ever. When considering a charity for your personal contribution or corporate affiliation, please remember that you can make a real difference in the lives of the people we serve. Donate  now.

To view financial information from the 2011–2012 fiscal year, click here.

To see a list of generous supporters from the 2011–2012 fiscal year, click here.

View a PDF of this report.

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Connect And Contact

MusiCares Offices

North Region
11 West 42nd St., 27th Floor
New York, NY 10036
Tel: 212.245.7840
Fax: 212.245.8130
Toll-Free: 1.877.303.6962

South Region
1904 Wedgewood Ave.
Nashville, TN 37212
Tel: 615.327.0050
Fax: 615.327.0876
Toll-Free: 1.877.626.2748

West Region/
National Office
3030 Olympic Blvd.
Santa Monica, CA 90404
Tel: 310.392.3777
Fax: 310.392.2187
Toll-Free: 1.800.687.4227

MusiCares MAP Fund

MusiCares Social Media


The MusiCares Foundation Community Services Report is published by: MusiCares Foundation

©2012 MusiCares Foundation

Contents may not be reprinted without express written permission. The GRAMMY Foundation, MusiCares, GRAMMY, and The Recording Academy and their respective logos are registered trademarks and service marks.

Unless otherwise noted, photos courtesy of The Recording Academy, photographed by WireImage.com.

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